JestPaint happily ships around the world if you use
PayPal, American Express or Bongo!
If you are outside of the United States of America, please read below about how to place your order and what precautions you can take to make sure that you get your order as fast as possible and in great condition. Please also read our
FAQ page and extra policies (including return policies) before checking out.
Santiago speaks English, Spanish and Portuguese.
We can use Google Translate if needed for other languages, so please don't hesitate to
Skype Contact : Smassano
Phone: 269-373-3976 or 269-598-5436
Live Chat/Contact Us Link on Home Page
International Payment Options:
We have 3 payment options for international orders. Please contact us right away if you have any problems checking out with either option. American Express
Cards issued by American Express can be used, however we do not accept American Express Cards issued through a non USA bank unless you use Bongo service (read below for more information). PayPal
PayPal is the best option we currently have to process international orders.
For the protection of all customers, in some cases, we may ask for a copy of your identification and a signed letter to be e-mailed to us if needed, to ensure your ownership of the PayPal account.
(to pay with a non-USA credit card)
We have partnered with Bongo International to service our customers Worldwide!
Bongo International provides our customers with their very own US address. Once you have a US address, you will be able to make purchases with us as well as other US based online retailers using your credit card. Bongo receives your purchases and logs them into their online system which you can use to view your items and consolidate them with multiple orders.
Bongo charges a $5 one time fee for setting up a US address (or a $15 fee per month for 3 months if you want to access a bigger shipping discount), and their shipping is more expensive than USPS service but it always includes a tracking number and insurance. Also, with Bongo, you can use your non-USA credit card!
International customers can save up to 82% off typical international shipping rates by following these four easy steps:
||Register with Bongo and receive a U.S. shipping address.|
||Enter the Bongo address as both your billing and shipping address.|
||Use the credit card that you have on file with Bongo as the payment method.|
||Once the order arrives at Bongo, log into your account to forward to your country.|
If you have any questions, please feel free to contact Bongo through live chat or by e-mail. They will be glad to assist you. If you want to know the weight of your order to estimate your shipping costs with Bongo, please contact us right away.
Our Shipping Policies: JestPaint cannot be held responsible for the loss or damage to your order once it is sent out,
so Express Mail International Shipping or the addition of Shipping Insurance is strongly advised.
We process orders generally within 24 hours with orders going out Monday-Friday.The actual time it will take for
you to get your order is hard to determine because of Customs departments in each country. It has taken from a week
up to a month for international customers to get their orders. If you check out normally though our online store you will have the option to choose between Priority Mail International or Express Mail International. Read below about the difference between the two options. 99% of the time our shipping calculator makes a correct assessment of your
shipping costs. If there was a calculation error we will contact you and let you know the actual shipping costs and either
offer a refund if it was overestimated, or let you know how to pay the balance if it was underestimated.
We mark customs forms accurately, so that your package will be identified as “Merchandise” with the actual
value of your products. We cannot make any exceptions to this.
Check with your government to see if you will be responsible for any duties or fees once your package arrives to your country.Shipping is automatically calculated prior to submitting your payment
information. Simply add items to your cart and proceed to the Checkout
page where you will be offered Shipping Method choices and their prices.
We will ship your order shortly after we receive payment from you.Shipping Options with the U.S. Postal Service: Priority Mail International (A quick option)-Does not include shipping insurance for orders shipped with Priority Mail Envelopes, but you can add it by clicking here.
|Click Below to Get Started:|
- The amount of insurance included for orders shipped with Priority mail Medium/Large boxes is determined at the post office, your order may be covered up to a maximum of $79.90 but we will not know until we drop off your mail.
- To be extra safe, you can go here and add the correct amount of insurance to be sure that your entire order is covered. Insurance is cheap, and international orders are more likely to be lost or damaged, so we highly recommend it!
-Does not include a tracking number
-Faster delivery from the U.S.A to your country than Shipping First Class
Express Mail International (The safest option)
-Includes up to $100 in shipping insurance- Additional insurance can be added to cover the total value of your order Click Here to add additional insurance.- Includes a tracking number to monitor the movements of your package from JestPaint to your door- Faster delivery from the U.S.A to your country than any other option we have availableFirst Class Shipping International (The most risky option)-Does not include a tracking number-Does not include shipping insurance-Sometimes the cheapest shipping option for very small (1 or 2 items) orders- Takes longer than all other shipping options-You can add shipping insurance by clicking here.How to Change your Shipping Method: -If you would like us to calculate if you can save money by shipping First Class, type FIRST CLASS in your comments at check-out.We can let you know if there are any savings and refund your order accordingly if you approve of the method and cost.-We can calculate your First Class or Bongo Shipping costs before
you place your order if you e-mail us at email@example.com with your
shipping address and a list of items you wish to purchase.
Contact us if you have any other questions or special requests for shipping to make sure that you get your items as soon as possible.
Thank you so much for taking the time to read everything!
We hope you have a great experience at our store,
and make a lot of people happy through your face painting talent!