Insurance for Packages Sent Within the USA and its Territories and CANADA

We offer low prices to insure your valuable paints! When you report your package lost or damaged to us it may take 1-3 weeks for the insurance to complete a claim from the day they receive it. We will then be contacted by the insurance company with their decision. If the insurance pays the claim we will issue a refund to you for the amount given to us by the insurance company. We are not responsible if the insurance company refuses to pay for the claim, but we will do our best to pursue the payment of any legitimate claim.

*The coverage is only for the products cost at time of purchase (according to invoice) and not for shipping, handling, fees or any other charges.

If you used Priority Express Mail®, the USPS® provides your first $100 of insurance coverage. If you used regular Priority Mail®, the USPS® provides your first $50 of insurance coverage. Once the USPS has processed and paid their claim we may then submit a claim to SHIPSURANCE - Shipping Insurance for the claim amount above $100 (if you buy additional insurance here). If you want a much faster processing of your claim for your order that is over $50 or $100, be sure to pay here for the total amount of insurance to cover your entire order, and then we will only have to file one claim with SHIPSURANCE. As if other insurance or coverage is present on a shipment, Underwriters will only provide the excess coverage.